Hi. When I pay employees annual leave, they are not accruing annual leave. How do I fix this?
Hi @BAW3218,
No worries, let me assist you with that. A reason why an employee is not accruing any entitlements is because of the Calculation basis that was set. If an employee is on hourly basis, the Calculation basis should be Equals [x] Percent of. On the other hand, for a salaried employee, it should be Equals [x] Hours per. Make sure that these two are aligned so that there will be no issues when accruing leave. You can also check this link for detailed steps to assist with this.
Best regards,
Doreen
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