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Selected tax code does not exist, error... still happening 3 years later

CJL_Liley

Hello, I have a contract with a company and issue an identical invoice fortnightly. However, whenever I duplicate the invoice to save data entry time I have this error pop up. selected tax code does not exist. I have seen this question asked 3 years ago by two users and am amazed it is still an issue.

Is there a workaround for this now?

All the best

Chris

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Doreen_P

Hey @AccountingWorks,

While the permanent fix hasn’t rolled out yet, there’s a handy workaround to keep things smooth. When creating a bill, skip the “Prefill from Recurring” option and enter the details manually. It’s a quick way to dodge the “Selected tax code does not exist” message.

Cheers,

Doreen

AccountingWorks

It's now 3 years and I am having this issue.

AccountingWorks

I'm still getting this error. It's a pretty significant bug to not have been fixed after 3 years.

Doreen_P

Hey @LCrowhurst,

Apologies for the hassle with slow invoice openings today. If that “Selected tax code does not exist” message shows up, the quick way to sort it is to create a brand‑new invoice with the exact same details rather than duplicating the existing one. On the performance side, there’s a current MYOB Business degraded performance incident noted on our Status Page, and it’s being investigated. You can track updates there so you’ll know as soon as things improve.

Cheers,

Doreen

LCrowhurst

weve had this error message in the past also...not recently...however MYOB is very slow to open invoices atm.....is there any known issues?

Bluewave

This is happening to me today. I don't think that I have come across it before. This thread was the first mention of it that I could find on the support forum, and am disappointed to see there is no solution after two years!

I lodged a support request 30 minutes ago, but no help yet.

Isaiah_C

Hi @JanJ,

Can you provide me a screenshot of the error so I can further look into this for you? Please hide any sensitive information when providing screenshot.

Regards,

Sai

JanJ

This error is occuring for me also - exactly the same after duplicating an invoice. Any fix available or suggestions?

CJL_Liley

Apologies for the delay in replying. The issue has not occurred again since I wanted to screenshot the error.

Thank you for your reply.

Doreen_P

Hi there @CJL_Liley,

I sent you a private message requesting for a screenshot of the error message you received. I'm looking forward to it!

Best regards.

Doreen