Hi
I have two employee card files which are locked, and any efforts to edit them causes MYOB to close.
Please can you look into this for me.
Thanks
Hi @YML ,Thank you for providing the information via private message. I've applied the script to your file, which should resolve the issue. If you have any further questions, please feel free to start a new post, and we'll be happy to assist you.Regards,Earl
Hi @YMLYou're very welcome. Feel free to start a new post if you have further queries and one of us will be happy to assist you.Regards,Earl
Hi @YML ,Thank you for your response. I’m having trouble locating the Serial Number associated with the email address you used on the Community Forum. Could you please send me a private message with the 12-digit Serial Number? Thank you!Regards,Earl
Hi Earl
Clearing the cache has not helped.
Serial number is xx1722 and file ID is 1
Yvette
Hi @YML ,I understand how frustrating this can be. If AccountRight is crashing, I suggest starting by clearing the AccountRight cache to resolve any software discrepancies. If the problem continues, please reply with the last four digits of your Serial Number and Company File ID, and I'll be glad to help you further.Looking forward to hearing from you soon!Regards,Earl
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