Turning Item PO to Bill - Not Responding

Eliane

I've tried to record the following bill several times and MYOB just goes to Not Responding status every time.

This has be received in Order and the value of the PO is correct, but it's not recording nor giving me an error message - it simply crashes.

Please advise, thanks!

 

 

Princess_R

Hi @Eliane,

 

Thank you for reaching out and detailing the issue you're facing with recording the bill. I’ve applied a fix to your file, which should enable you to convert the purchase order to a bill now. Please make sure to clear the Account Right cache before logging in again to ensure the fix takes effect.

 

If you still encounter issues with the system crashing, try recording an Adjust Inventory transaction to increase the on-hand quantity of the items to more than 1. 

 

Feel free to get in touch if you need more help.

 

Cheers,

Princess