Payroll entered after EOFY has zero amounts sent to ATO

Question

I was behind on entering payroll. In early July, I entered the weekly payroll data for June with all correct periods and pay dates and non-zero amounts. When I check the STP report, the amounts sent to the ATO are all zero. Why is MYOB sending the wrong (zero) amounts and how can I fix this error?

LesGrant · Answer

Hi Princess_R,

The pay runs were definitely entered as original. The transactions may be showing up as updates but that is not how they were entered. Either way, it still looks like a bug in MYOB. We will find out if it has been fixed in about 4 weeks...

Regards,

Les Grant.

Princess_R · Answer

Hi @LesGrant,

Thanks for your response. I get that it's causing a lot of confusion. But, you might be in a situation similar to the one discussed in this thread, where pay run transactions are showing as update events.

Feel free to get in touch if you need more help.

Cheers,

Princess

LesGrant · Answer

Hi Princess. Thanks for the response.

All the affected entries were entered as original pay runs (not updates) and were entered after the pay date but with the correct pay date. If this is done during the same financial year, no problems. As soon as the actual date of entry ('Recorded on') is in the next financial year (entering a pay run with a paid date in the previous year), the amounts are all zeros. Also, the 'Pay period' and 'Pay on date' fields are wrong. 'Pay period' is 30/06/2024 - 30/06/2024 and 'Pay on date' is 30/06/2024. To me, this sounds like an MYOB bug or, at best, a source of confusion.

Regards,

Les Grant.