Unpaid leave paid out not reducing leave balance & full timer returned as casual

LBB2023

We have employees who were paid out unused leave on termination, but this has not reduced their available leave balance. When they came back later on as a casual, their leave balances were reinstated, but they were also accruing leave as a casual. I have tried to process adjustments per Accountright instructions, but this has caused differences in the Hours from pays and the Card balance. Can someone please help me fix this? 

Doreen_P

Hi @LBB2023,

 

Sure thing! Let's get this sorted out. To tackle the issue with unused leave balances not reducing upon termination and the complications when employees return as casuals, follow these simple steps:

 

• Adjust Entitlement Balances: Manually set the leave balances to zero in the employee's card file when they leave. Also, double-check that the unpaid leave wage category is set up correctly. For more details, check out this link.
• Reinstated Leave Balances for Returning Casuals: Make sure casual employees aren't accruing leave by tweaking the settings in their card file. Also, see if any leave is linked to their card.
• Zero Dollar Pay with Leave Adjustments: Process a zero dollar pay with leave adjustments to fix any discrepancies between the hours from pays and the card balance.
• Check Entitlement Reports: Run the Entitlement Balance Detail report to ensure the leave balances are correctly updated.

 

Best regards,

Doreen