Issue importing Data from Employment Hero Payroll in MYOB - unsure how to fix the Error -15's

Question

I am at a loss of what to do?? Any help would be apprecaited..........

with these errors that I am having.... can someone help please?

Doreen_P · Answer

Hey @aussiepg,

Thanks for giving the link above a try. Since it didn't resolve the issue with the Error -15: Account number not found in list of postable accounts, here's a helpful Community Forum post with more info on the same error message. If this still doesn't resolve your issue, it's best contact our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount, so they can point you in the right direction.

Cheers,

Doreen

aussiepg · Answer

Hello, did you get help with this? I am  having the same issue but the "help" links are not proving helpful.

Doreen_P · Answer

Hi @Shawparth,

To address the issue with importing data from Employment Hero Payroll into MYOB and encountering Error -15, you can check the CSV file format. Ensure that the CSV file you are importing is correctly formatted according to MYOB's import template. You can find the template and guidelines using this link.

Best regards,

Doreen