Electronic Payments not Displaying in Bank Transaction

ajbron73

I have done a payroll run which was conducted normally and successful. The bank transaction has been downloaded to MYOB and when I go to match the transaction in Banking Transaction, the electronic payment is not displayed to match the transaction. How do I get the Electronic Payment to display in the Match transaction screen?

Princess_R

Hi @ajbron73,

 

If your payroll transaction isn't showing up to match with a bank feed transaction, it might be because the payroll is still in the "Prepare Electronic Payments" window. To get this to show up, go to Banking > Prepare Electronic Payments. Once the payroll transaction is visible, tick the box next to the transaction and process the ABA file. This will move it to the bank transactions for matching. If the payroll has already been paid, you don't need to upload the bank file to your bank portal. However, if the transactions are already processed and still not showing up, please refer to the following threads for more info on why transactions might not be appearing:

• Employee payment not showing in bank feed
• Payroll transactions not being recognised in bank feeds

Cheers,

Princess