Missing STP Reporting

Question

Hi,

I have pay runs that don't appear in STP reporting. Any suggestions on how to fix this?

Thanks Anne

Genreve_S · Answer

Hi @AnneBrunel,

If the payroll register report and the payroll summary reports agree, the correct value is being sent to the ATO. The payroll register report is generally a better reference for what is being reported to the ATO. If the pay date is an older recorded date, the amount will likely show up as nil in the STP report. You can read through this other thread if you need more information regarding this.

Let us know if you need any other help.

Thanks,
Genreve