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Bank Feeds for Credit Cards

Louise678

We have had bank feeds for our Business Credit Card for years from the CBA. We are trying to add another Credit Card to our bank feeds. It is a personal credit card and we have been told from MYOB Bankfeed team that CBA no longer support bank feeds personal credit cards. My question is do they still support bankfeeds if it is a Business Credit Card? If we change our current Business Credit Card which has bank feeds to a new Business Credit Card will we still be able to get bank feeds on the new card?? Can someone from the bankfeeds team please respond?

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Earl_HD

Hi @Louise678,

Yes, you can get bank feeds for AMEX credit cards, but there are specific conditions and limitations. Only AMEX cards issued directly by AMEX can be set up for bank feeds. Co-branded cards or those issued by other financial institutions may not be supported.

There have been ongoing issues with setting up bank feeds for AMEX credit cards, and some users have reported difficulties. For example, some users have encountered errors when trying to authorize the bank feed through the AMEX online portal. If you experience such issues, it is recommended to contact AMEX support directly for assistance.

Regarding your experience with the Ultimate CBA credit card, it is important to verify with the issuing bank whether the specific card type supports bank feeds before applying. This can save time and ensure that the card you choose will meet your needs.

Regards,
Earl

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Louise678

Thanks Earl, Is it correct that an AMEX credit card can get bankfeeds to MYOB?

Earl_HD

Hi @Louise678,

The Commonwealth Bank of Australia (CBA) no longer supports bank feeds for personal credit cards. However, they do still support bank feeds for business credit cards. Therefore, if you change your current business credit card, which has bank feeds, to a new business credit card, you should still be able to get bank feeds on the new card. Please see this help page for more information. Connecting bank accounts to MYOB

Regards,
Earl