If using MYOB to email, how is Payroll confidentially protected if it is sent from generic email ...

Question

, for replies etc?

Hi,

If we turn on Emails > Send Emails Using Account Right, how does that work for Payroll.

Normally I send Payroll Advice from my management email, which would also be the reply email if staff need to communicate.

But if we use MYOB to email, it says the reply email is one address only.

So what do employees see if Payroll Advice is emailed directed by MYOB not using Outlook?

Thanks

Nathan

Genreve_S · Answer

Hi @nduro,

apps.myob.com. You can read through the frequently asked questions at this link to learn more about this.

Feel free to post again if you need any other help.

Thanks,

Genreve

nduro · Answer

Hi @Doreen_P

Thanks. Understood. But what will our staff see as a sender email address? And if they replied to that email from myob where would it go?

Thanks

Nathan

Doreen_P · Answer

Hi there @nduro,

Once you enable the "Send Emails Using AccountRight" option for Payroll, the process changes slightly compared to using your management email directly. When you send Payroll Advice through MYOB using the "Send Emails Using AccountRight" feature, the emails are sent directly from the MYOB system rather than your personal management email. The emails are being delivered on your behalf using MYOB's email server and sent from the apps.myob.com domain. You can check this link for more information.

Best regards,

Doreen