Historical Balancing - Out of Balance

Question

My MYOB just suddenly appeared out of balance in Balance Sheet with the Historical Balancing account

Please advise the procedures how to remove the historical balancing amount

Thank you

Isaiah_C · Answer

Hi @Jenny_Nswfdca,

For assistance with Data File Repair, our live chat support team is best equipped to help, or you can create a support case to receive direct support. Since this forum is community-driven, we encourage you to contact our dedicated support team for more comprehensive assistance.

Regards,

Sai

Jenny_Nswfdca · Answer

Hi Sai,

Thank you for your response

I tried all the recommended solutions on Community group but still does not fix the issue. Would you recommend any other solutions which I noticed it was sent privately inbox before submitting the case

Thanks

Isaiah_C · Answer

Hi @Jenny_Nswfdca,

Your issue appears to be similar to one discussed in a recent forum post. Here's the link to that post: Historical balancing - out of balance | MYOB Community. I recommend reviewing the solution provided by our moderator there, as it may resolve your issue.

If the issue persists, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They can assist you further and, if necessary, initiate a Data File Repair to help resolve the problem.

Regards,

Sai