Good afternoon
I have had a query from a ex-staff member regarding his final payment and how it has been reflected in the ATO portal.
His payslip shows PAYG withholding of $2090 however when he has logged in to the portal to complete his tax return there is no PAYG showing.
Attached is are snippets of his payslip, portal view, and the STP status report showing the lodgement at ATO.
Can anyone advise what error has occurred between MYOB and ATO and how this may be rectified? Thank you