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Customer Direct Debits

JaneyP

Can I upload a direct debit collection file from MYOB to import into my bank account to process direct debits from customers?

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Accepted answers

Isaiah_C

Hi @JaneyP,

AccountRight does not support the direct debit processing feature or the ability to create a bank file for customer payments. Please see this post that is related to your concern, as it may provide additional context or tips for handling these types of payments effectively.

Regards,

Sai

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Doreen_P

Hey there @JaneyP,

Sure, no worries. The following are the links you can check on how to create an ABA file and have it uploaded to the bank:

Best regards,

Doreen

JaneyP

Thanks Earl

Are you able to send me a link to show me how I do that please.

I am struggling to find information relating to this.

Cheers Jane

Earl_HD

Hi @JaneyP,

We currently support the generation of ABA files for direct debit transactions. However, we do not support the direct upload of these files to your bank for processing direct debits. You will need to manually upload the ABA file to your bank's system to process the direct debits from customers.

Regards,
Earl