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STP Reporting

AshcroftIGA

Has anyone had a problem with prefill figures in ATO site? We had a pay reversal which is not reflected in the ATO prefill PAYG figures. in MYOB file the reversal looks correct, but in the payroll reporting centre it is just showing as a pay event not a negative pay.

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PES-Frances

Hi all

Update - Confirming there is no way to amend these discrepancies using MYOB.

Since the MYOB STP reports are all reconciling with MYOB Ledgers, it is only the online BAS prefilled amounts for Wages and PAYG that are incorrect.

There is only one way to fix it. It can be fixed by altering the online prefilled BAS amounts, using the little EDIT pencil to the right, prior to submitting the BAS.

Apparently, this is a common issue. I have learned something today !

AshcroftIGA

Ring the ATO, that's what I did. very helpful! unlike our software provider

PES-Frances

Hi Gavin

Thank you for the article, which is very useful. It certainly requires the (unavailable) Adjust Event.

It seems, then, that there is nothing I can do to fix it, so without wasting anymore time, I'll have to escalate it with MYOB and ATO.

Regards

Frances

gavin12345

Hi @PES-Frances

Suggest you have a read of this article How the STP System Works - these explains why the repeated suggestion to lodge an Update Event will NOT fix this issue. The only way to fix is to lodge an Adjust Event. This is not possible with MYOB as MYOB Aust decided not to add this functionality.

Regards

Gavin

PES-Frances

Hi again

Forgot to mention that there have been no reversals, adjustments or update event at all.

All totals are reconciled after each payrun, and I only became aware of the discrepancy upon accessing the ATO online BAS. Any help is very much appreciated.

PES-Frances

I have a similar issue, where MYOB STP differs from ATO prefilled wages and payg totals for the online BAS.

I see that one payrun shows as Zero amounts (which is incorrect), however the YTD totals are correct in the Payroll Activity, Payroll Register and YTD Verification reports. I also note that the Zero payrun has incorrect from and to dates. How can I fix this ?

AshcroftIGA

hi that's the first thing I did. it didn't work.

Genreve_S

Hi @AshcroftIGA,

Since the reversal is not reflected on your ATO prefilled PAYG figures, I'd recommend sending an update event and then checking the values in the reports. If the values are correct, make sure to check the ATO prefill PAYG figures again.

Feel free to let us know if you need any other help.

Thanks,

Genreve