Hi we get this message on selecting Payment to Suppliers, but the Company bank account is correct as is the Supplier Bank Account. We ignore this message and the payment goes through the bank successfully. I'm wondering why we get the message.
Thanks Doreen, I'll give the Cache clearing a go. And re-enter the company account. There are too many Suppliers to re-update....around 300.
Cheers,
Suzanne
Hi @Suzanne_H,
First, you'll need to clear your AccountRight cache. After that, create a dummy transaction to process the ABA file and see if the warning message, "Missing bank details," will show up again. You can also remove and then re-enter the bank account details for both supplier and business. If you still encounter the same warning message, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Best regards,
Doreen
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