Payroll Reporting showing the wrong Gross Amount

Eliane

Could you please advise, it seems you are having issues with the gross amount shown on your Payroll reporting, the gross here should be $16,897.19 NOT $13,467.54.

I have reconciled, if you compare the Payroll Activity Summary, which the Detailed Activity Summary matches the gross showing on the the activity summary and so do the Register Summary and Detail.

There's a discrepancy of $3,429.65 in today's pay on this report.

Please remove the $12,083.34 out of the equation, that's a monthly payroll shown on a separate Payroll reporting page, the others are weekly ($28,980.53 - $12,083.34 = $16,897.19) The amount that your report should be showing.

Consequently, you will send the wrong amount to the ATO via STP.

Please advise how to fix your report and send the right information to the ATO.

 

Unfortunately, I have to send this on STP, despite the fact that I can see there's a mistake there. I would appreciate your contact ASAP to send the right info to the ATO.

 

Thanks!

 

Eliane

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Doreen_P

Hi there @Eliane,

 

You'll need to check each payroll category used in the pay run and make sure they are assigned to the correct ATO reporting category. Here’s a simple guide to help you through the process:

 

• Review Payroll Categories: Go through each payroll category used in the pay run and verify that they are assigned to the correct ATO reporting category.
• Send an Update Event: Once you've confirmed that all payroll categories are correctly assigned, send an update event. This ensures that the updated figures are sent to the ATO.

In addition, you can check this link for more information.

 

Best regards,

Doreen