Payroll - timesheet hrs greater then 100

Question

Hi,

I use piece rate so the number entered in hrs column can be greater then 100. When using the desktop version i can enter a number greater then 100 but when using the online version i cannot enter a number greater than 100. Is there a setting that i can change?

Doreen_P · Accepted Answer

Hey @Raj2010,

There's no setting that you need to change to be able to enter more than 100 hours. I've replicated the issue you're having with timesheets not allowing entries of more than 100 hours. I've tested it on both the desktop and browser versions of AccountRight, and the issue isn't appearing on the browser. With that, I'd recommend clearing your browser cache to test if it'll work afterwards. If not, you can reach out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount so they can look more into the issue you're experiencing.

Cheers,

Doreen