Old Unused Credit Note

sarahtaylor93

Hello, I have an old credit note that is still showing as open and I would like to close it out as it will not be used.

 

As it dates back a few years what is the best way to do this? 

Shella_A

Hi @sarahtaylor93,

 

To close out an old, unused credit note in MYOB, you can follow these steps:

 

• Locate the Credit Note: Go to the Sales or Purchases command center, depending on whether the credit note is for a customer or supplier.
• Apply the Credit: Find the credit note and apply it to an outstanding invoice if there is one. This will close out the credit note.
• Write Off the Credit: If there are no outstanding invoices to apply the credit to, you can write it off. Create a journal entry to debit the credit note amount from the relevant account and credit the same amount to a write-off account.

If you need more detailed instructions, you can refer to this link.

 

 

Regards,

Shella