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Payroll amounts in MYOB different from STP accepted by ATO

Ianinfinance

I accidentally pressed the incorrect payroll file (and was accepted by ATO) which I already deleted in MYOB but it still shown on Single Touch Payroll reporting in MYOB. No payments were made based on this payroll file.

Right after I deleted the previous payroll file in MYOB, I re-entered a correct payroll file and made correct payments to all employees.

To summarize my question :

The amounts (Gross Payment, PAYG, Super) for that payroll date in ATO records are incorrect which are less than the actual amounts. The payroll file and amounts in MYOB are correct.

Could you please kindly advise me how to fix the problems?

Thank you very much in advance

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Accepted answers

Doreen_P

Hi @Ianinfinance,

When sending an update event, there's no need to re-enter amounts for gross wages, PAYG, or super, and you don't need to process another pay run for your employees. As long as your payroll reports show the correct figures, all that's left is to send the update to the ATO. Simply click the "Send Update Event" button and wait until it's been accepted. Once accepted, double-check the figures on the ATO's end to ensure everything's spot on.

Cheers,

Doreen

All comments

Ianinfinance

Hi Doreen

Thank you so much for providing the solution.

I am sorry that I am still not very clearly how to do?

I would like to send an update even to update the amounts of Gross Wage, PAYG and Super to be correct the data on ATO. Do I record another payroll record (as an update) in MYOB? But how can I record a Zero dollar ($0) pay for each employee?

I can see a button of "Send and update an event" but how/where to enter the amounts which I want to send to ATO.

Thank you very much again.

Doreen_P

Hey there @Ianinfinance,

If the amounts on your payroll reports are showing the correct figures, all you need to do is send an update event to make sure the correct and updated details are sent to the ATO. You can check this link for more information.

Cheers,

Doreen