We have mistakingly rolled over 2 years instead of 1 - do we need to reverse it?
If it needs to be reversed what do we need to do.
Hey @janineclear,
Our team can help check if your file is eligible for roll back— just a heads-up, we can only roll back up to one year. As of now, that means we can roll back from FY 2026 to FY 2025. If you'd like to proceed, simply get in touch with our support team on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount, and they'll guide you through the next steps.
Cheers,
Doreen
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