nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

bank transactions duplicated

arapaoakiwi

HI, my bank feed has matched automatically some bill payments but has also created another bank feed which now shows in uncategorised transactions. Why has this occurred and how do I fix it please

Find more posts tagged with

Accepted answers

Genreve_S

Hi @arapaoakiwi,

I've checked your support tickets and they are assigned to the right team and within their expected handle time, so we are unable to escalate these tickets yet. If you need urgent assistance, I recommend reaching out via live chat through MOCA.

Regards,
Genreve

All comments

Genreve_S

Hi @arapaoakiwi,

Regards,
Genreve

arapaoakiwi

I have sent two requests under my account, no response, disappointing

Genreve_S

Hi @arapaoakiwi,

I'm not exactly sure what's causing your duplicate bank feed transactions. But if you have duplicate transactions, I recommend contacting the support team. They can request the removal of those transactions. You can contact them by creating a support ticket from the MyAccount window or using live chat via MOCA.

Regards,
Genreve