I have been trying to email invoices to a regular client, but this month the emails are getting fired back as Undeliverable: Diagnostic-Code: rejected
How do i fix this
Actually i have just realised i worded my question wrong. I have been sending the invoices to 3 different people at the same time and it is only his that is not working and hasnt been working the whole time from a couple of months ago. The email is correct and he cant see why the other two recipients have got the email and he hasnt
Hi @Buffd,
If the email failed to send with the rejected status, it could be due to two reasons: either the email address used was incorrect or doesn't exist, or the recipient has rejected the email or blacklisted it. Since you've been sending emails to this recipient before, it's likely the latter. I recommend having the recipient check if they've blacklisted your email address on their end.
Regards,
Genreve
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