Email blacklisted?

Question

Hi,

We keep having the same customers emails bouncing back from our MYOB the email is accounts@waikatoclutch.co.nz can you please remove this email from the blacklist if it is on there.

Thanks

Susan

Earl_HD · Answer

Hi @bcrnp2015,

After reviewing the email you provided, it was indeed blacklisted in our system. We've made the necessary changes to resolve this issue.

Additionally, I’ve removed the email from this post to prevent any confidential information from being visible in a public space.

Regards,
Earl

bcrnp2015 · Answer

Can you also please check the email -------- thanks

Isaiah_C · Answer

Hi @bcrnp2015,

That email has been whitelisted now, so it should go through fine.

If the issue persists, reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

Regards,

Sai