why does the bank rec statement date always revert to todays date in myob essentials?

Question

I am trying to do the bank rec today 3rd April 2025.  I want to reconcile to EOFY 31 March 2025.  I enter the statement date and hit reconcile.  The report is created the account is reconciled and they all say 03/04/2025.

So does this mean you can only reconcile on the actual day?  How ridiculous.

This needs to be fixed.  What is the point of having a statement date if you are not going to use it.

Look forward to hearing from you.

Regards Sarah

Doreen_P · Answer

Hey @mehul_ca,

Not too sure whether the reconciliation feature's just having a moment or if that's how it's meant to work. When you're checking a specific date like April 23, you'll need to use the little arrow to jump back, since it looks like it defaults to the current date. Best to have a chat with our support team via our virtual assistant, MOCA.

Cheers,

Doreen

Emcici · Answer

Hi @Sarahh0154 @Isaiah_C

I have just spent half hour grappling with bank statement date reverting to today's date when trying to reconcile to 31 March 2025 exactly as Sarah describes, although not our EOFY.

These dates can be matched on other versions of MYOB I am using, but not on MYOB Lite.

Hope we can have a resolution soon,

thanks,

Fiona

mehul_ca · Answer

Hi @Isaiah_C , same issue with me as well when I tried to reconciled for 23/04/2025 but the date revert to todays date as soon as I hit the RECONCILE button. So obviously there is some issues in  MYOB. Please advice the solution.