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Invoices not Showing

Fifitz68

Hi,

The only invoices that are showing are the overdue ones.

If I try to search for an invoice, it tells me that it cannot be found.

Have already tried logging out and back in and restarting lap top, nothing is working.

Please help.

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Accepted answers

Fifitz68

Thanks for the suggestions, I looked at all of that and the parameters were correct.

But there is a reset button, so I pushed that and all the invoices appeared.

Cheers

All comments

LiquidInvest

We've got the same issue on desktop. Widening date range doesnt help and the only way to get to an invoice is Reports > P&L > Open the Sales code transactions > click transaction.

Fifitz68

Thanks for the suggestions, I looked at all of that and the parameters were correct.

But there is a reset button, so I pushed that and all the invoices appeared.

Cheers

AmandaMYOB

Hey @Fifitz68

If you widen out the date range, does the invoice in question come up at all? Do you have a preference set in the status field? I'm thinking it could be related to the filters that have been set in your invoices screen. If you continue to experience an issue, recommend reaching out to our live chat team via MOCA for further assistance.