If I reconcile a bank account, to say the end of last month, after I click "Reconcile" it shows the reconciliation date as today, not the date I selected.
Does not seem so unusal, I am having the same frustrating problem and of course to speak to someone at myob is taking forever, the problem is your system, please fix asap!
Hi @Marise,This may need further assistance on the backend. I recommend reaching out to our support team for further investigation. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.Regards,Earl
This is happening to me too, only started recently, but it extremely frustrating!
Hi @EvotecIT,
That sounds like an unusual issue with the reconcile accounts window. It's best to get in touch with the support team for further troubleshooting. You can create a support ticket from the MyAccount window or use live chat through MOCA.
Regards,Genreve
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