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Super Choice Payments

SBCollis

I am having difficulty with my super payments. My dashboard shows -$30,000 in super owning and when I look into the expense and payable accounts I can see double ups. Any suggestions on what is going wrong here?

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SBCollis

I’ve noticed that the account set from is different to where the actual money came from. assuming this is an issue? How do I rectify?

Earl_HD

Hi @SBCollis,

Appreciate you providing the screenshot. We are aware that some users are experiencing an issue where the incorrect superannuation amount is showing on the dashboard. I have marked your file as affected, and we will keep you informed once we have a permanent fix for this issue

Regards,
Earl