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The ATO hasn’t received the business’s previous payroll software BMS ID. How do I fix this?

Cleggtribe

I have just transferred from Accounting Right to MYOB Business Pro and I can't lodge a pay run because of the above error.

How would I deal with this problem:

Pay run amount is $1320.50 but paid as $650.00 and $670.50, how do you match the payroll in Business Pro. In Account Right I could hide the transaction in the bank feed and tick it to reconcile in the bank rec.

Any help is greatly appreciated in advance.

Jackie

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Doreen_P

Hey @Cleggtribe,

Welcome aboard to MYOB Business Pro! You've done the big switch from AccountRight. That error you're hitting sounds like good ol' CMN.ATO.PAYEVNT.EM99507— it's usually tied to your previous BMS ID. No stress though, we've got this guide to walk you through fixing it step by step. As for the split pay run— totally get it, MYOB Business Pro handles that a bit differently. You won't be hiding transactions in the bank feed, but we've got a handy Community Forum post that shows you how to match those split payments to your pay run properly.

Cheers,

Doreen

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Princess_R

Hi @Cleggtribe,

With MYOB Business Pro, it isn't possible to hide bank transactions as you can in AccountRight. You'll have to manually match those transactions to the correct pay runs. So, for your situation with payments to employees, it's all about manually pairing up those transactions with the right amounts. And there's no alternative method to match bank feeds other than following the steps outlined on this post.

Cheers,

Princess

Cleggtribe

Thanks for your reply.

The problem I have is the employees were paid a set amount when I couldn't process their pays, eg $1200.00 a week. This was done 3 times. I have now processed all their pays and have paid them what was owing. For each pay run there are 2 amounts, eg $1200.00 paid one week and $112.00 paid 2 weeks later. I need to match up all the withdrawals to all the pay runs in MYOB Business Pro.

If I was using Accountright I would hide the $1200.00 and $112.00 amount and tick the pay run amount in the bank rec. Business Pro I can't hide a transaction, or can I? In the payroll settings the pays do not go thru a payroll clearing account.

Genreve_S

Hi @Cleggtribe,

If those two pay runs match the amount and date of your bank feeds, those transactions should match up without any issues. Before going to the bank feeds window to match them, ensure the pay runs you want to match aren't part of a previous reconciliation and aren't marked as checked in the reconcile accounts window.

Regards,
Genreve

Cleggtribe

I have fixed the ATO error and have lodged all of the pays. I now have 2 payments in my bank feeds for each pay I need to match. I don't want to have to reverse the pays but match them in the payroll. I am using MYOB Business Pro browser.

Thanks

Cleggtribe

Fantastic Doreen, thanks so much for you help.

Jackie

Doreen_P

Hey @Cleggtribe,

Cheers,

Doreen