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Greetings on Payslip

180602

Good morning
I'm sure this will be an easy fix, but I can't seem to find it.

Our payslips currently go out addressed as below....

Dear SURNAME, First name

I would prefer it to show as

Dear First Name,

is this possible?

thanks

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Accepted answers

Princess_R

Hi @180602,

I'm not 100% sure if MYOB and Acumatica work the same, but I reckon it’d be a good idea to post your query over in the Acumatica Community Forum. Those legends there will definitely have it sorted. You can check out the forum post for more details here.

Cheers,

Princess

All comments

Princess_R

Hi @180602,

Cheers,

Princess

180602

Hi @Doreen_P

Sorry I should have mentioned we are using Acumatica. So is that somewhere different for it? thanks for the reply by the way :-)

Doreen_P

Hey @180602,

Great question— and you're spot on, this one's an easy fix. Totally get wanting to make your pay slips sound a bit more friendly. You can change that greeting to show the first name instead of the surname.

If you're using AccountRight:

Head to Setup.
Click Preferences
Go to Emailing tab
Click Email Defaults
Then select Pay Slips
From there, update the email message and use first name

If you're using MYOB Business:

Click on the gear icon (top-right corner)
Choose Payroll settings
Select Pay slip email defaults
You'll be able to edit the message and use first name instead

Give it a go and you should be all set. If it still gives you a grief, feel free to give our team a shout on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

Cheers,

Doreen