Payroll Category link to superannuation Guarantee

Question

I have a payroll category for when technicians attend Tafe and it is not being picked up on the superannuation guarantee - how do I make this happen

Shella_A · Answer

Hi @Aceaccounts,

If the item isn’t marked as exempt and there’s a little cross showing it can’t be excluded from deductions or tax calculations, it might need a closer look. Best to get in touch with our chat team through our virtual assistant MOCA or drop us a support ticket via MyAccount, they’ll be able to dig into this properly and help sort it out!

Regards,

Shella

Aceaccounts · Answer

It is not marked as exempt and has a little cross that says cannot be excluded from deduction and tax calculations

Earl_HD · Answer

Hi @Aceaccounts,

That’s spot on! It’s likely that the category is marked as exempt under the superannuation. To resolve this, you can review and update the exemptions for that payroll category.

You can also visit this help page for more information: Superannuation

Regards,
Earl