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Permission

cindyc1

What permission do I need to view the STP YTD Verification Report?

I am the payroll officer and have access to all payroll functions, but I am unable to print the YTD Verification Report. I receive the message: "You don't have permission to access this page"

Please help!

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cindyc1

Thank you very much for your response @Princess_R I will pass this onto my Manager to adjust my access.

Thank you

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cindyc1

Thanks Sai, but I am still unsure of what part of my permission needs tweaking?

What Permission do I need to enable me to view & download the YTD Verification Report?

Isaiah_C

Hi @cindyc1,

From the sounds of it, your current role might not have the proper permissions to view and print the STP YTD Verification Report. Even though you're the payroll officer with access to payroll functions. The message you’re seeing, "You don't have permission to access this page," is usually a hint that the role assigned to you might need a tiny tweak.

Here's what you can do: jump into the "Manage Roles" section and double-check whether your role has permission for that report. It’s a quick and easy thing to do, and to help you along, I’ve got a guide that walks you through it step by step: Manage users.

Now, if that doesn’t solve the issue or if you still see that pesky message, no worries, our fab Live Chat team will be your next best bet. You can reach out to our live chat support through our virtual assistant, MOCA, and they’ll help you get this sorted lickety-split.

Regards,

Sai