CANNOT GET INTO EMPLOYEE CARD FILE

hawkinscq

I'm unable to open a employee's file, error "Somethings gone wrong Accountright needs to close".  Looking at previous support posts, it appears a script will need to be run on our file?

 

Last 4 digits of company product serial number: 0859

Company File ID: 1

 

Jill Mangan

 

Earl_HD

Hi @hawkinscq,

Appreciate for sharing those details, they're super helpful. We've arrange a script on your file (Company File ID: 1, serial ending in 0859) that should sort things out. If the issue persists, feel free to reach out to our team for more assistance. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl