Hello, trying to complete an STP update event and receiving this error. There is some information about leave category set up causing issues, but these look good. Any ideas ? Thank you.
Hi @BryceHoad,
It sounds like your STP update’s hit a bit of a snag. It usually happens because of a little mix-up with the leave categories. Even if they look fine at first glance, it’s worth double-checking each line item to make sure they're set up spot-on. If everything still seems good and the error's sticking around, no stress, jump onto our live chat support via MOCA, our virtual assistant, or chuck through a support case via MyAccount. The team can run a script over your file and sort it out for you.
Regards,
Sai
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