Blank Invoices

Question

Why are my invoices being sent blank with a Red line on them.

Here is a screen shot of what is being sent

Doreen_P · Answer

Hey @TasCabling,

The issue with red lines on invoices and blank displays is linked to the quality of the logo image in your invoice templates. To fix it,

* Open your current logo file.
* Take a fresh snip or copy of the logo (making sure it’s not super high resolution).
* Save it as a new file, and re-upload this updated version into your invoice template.

The lower resolution logo should stop the blank invoices and red line from showing up.

Cheers,

Doreen