Financial Year Incorrectly Advanced to 2027 – Need to Record Transactions in FY2026

Question

I accidentally clicked “Start a New Financial Year” twice in MYOB Business (browser version), and now my file is showing Financial Year 2027.

I urgently need to record invoices and transactions dated July 2025 (FY2026), but the system will not allow this due to the financial year being too far ahead.

Could you please help me:

* Roll back the financial year to FY2026 (2025–2026), or
* Restore my file to a point just before the second rollover?

MYOB Business has no settings to roll it back manually.

Mike_James · Answer

Hi @dextel , lodge your own ticket at myaccount.myob.com. Log in as usual, and find the option for getting support.

dextel · Answer

Admin? Mod? Anyone?

Of course the guy from support team didn't lodge support ticket, of course he didn't send me an email as he promised.

dextel · Answer

Btw support couldn't help me, mentioned he needs to escalate this further up.