I have been using the same email address for 10 years with MYOB . For some reason my Payslip email is being bounced...as of 2 weeks ago. I am both an administrator and employee. Can anyone help me fix this problem?
Hi @Louise678,
That does sound a bit odd, especially after using the same email for 10 years! There's actually another post that might help you sort this out. It covers a few common reasons why payslips bounce and what you can try to fix it: Payslip is undeliverable | MYOB Community.
If things are still playing up after that, it's best to have our team take a proper look. Just jump onto our live chat support via MOCA, our virtual assistant, and they'll help double check everything for you.
Regards,
Sai
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