Hi Team,
The option to request employee details for some of our employees are not appearing in the desktop version or grey out in the web browser.
Thanks
Hi @RubyphamAU,
If the option to request employee details is missing or greyed out, it's worth checking if those employees have been marked as inactive or have a termination date set on their card. That usually does the trick! If you reckon they shouldn't be inactive and need to bring them back to life (so to speak), here's a handy guide to help you reactivate them: Deactivating or reactivating employees.
Still no luck? Best to have a quick yarn with our live chat team via MOCA, our virtual assistant. They'll get it sorted with you in no time.
Regards,
Sai
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