STP

Question

HI Team

Hoping you can help.

Previously I was able to approve payroll run without going thru STP, I could do STP update at a later date.  A Message used to come up saying something like "would you like to approve run and update later"  Now I am getting the below error message, do I need to set something up in the background so that this message does not appear.

thanks

Isaiah_C · Accepted Answer

Hi @LilyUltimate,

Sounds like things have changed a little since you last ran payroll. That message you're seeing "Validating payroll information for STP failed" is actually a common one, and it usually means a bit of info in the background that needs a quick tidy-up.

It's really similar to what's explained in this post here: Payroll Error Message - Validating Payroll Information for STP Failed | MYOB Community. Give it a go and see if it does the trick.

Regards,

Sai