Incorrect Item ID on purchase orders

Question

Hi All,

I can't seem to find how to setup my purchase orders to show the supplier item ID instead of our own.  I am using MYOB Business pro

tandata · Answer

I have no relation to the original poster, but your response as support staff is atrocious, and also the attitude of the business as a whole to be cognisant of feature requests but unwilling to do anything beyond offering platitudes through customer support forums.

Isaiah_C · Answer

Hi @TTWA1,

Thanks for sharing your thoughts. Really appreciate you taking the time to let us know how things are going. Totally get that it's been a bit of a rough ride, especially when things aren't working the way you expected. That's never ideal.

If you've decided it's time to move on, no worries, we understand. You can manage your subscription here.

Regards,

Sai

TTWA1 · Answer

Hi Princess,

Thanks for your reply.

I would think being able to do a PO correctly is an essential part of an accounting program.  Could you please let me know who we contact for a refund of this product as we have be sold this product but it is not suitable for business.  I supposedly upgraded from AccountRight to Business pro as an upgrade.  It seems we pay a lot more and get a lot less.  We pay thousands per year for this service amongst our companies and it can't even do the job.  I see why so many people say MYOB is clunky and highly recommend using Xero.  For the cost we are paying I think we are best converting.  Thanks for your help.