Update to STP phase 2 - no employees for a number of years.

Question

I have a MYOB business lite subcription and have not employed staff for quite a few years. I have updated all ATO reporting categories in the payroll items but am still having no luck in upgrading to STP phase 2. Can anyone assist?

jmerr · Answer

I am having the exact same issue - this is a bit ridiculous, the company I'm trying to connect has paid thousands to MYOB over the years and now cannot do basic payroll lodgments? Not good enough from MYOB at all.

KimC2 · Answer

I have received an STP reporting deferral from the ATO. How do I reactivate STP reporting (phase 2) in MYOB? The ATO cannot give advice regarding MYOB software and if MYOB cannot give advice regarding MYOB software, then my only alternative may be to find other software.

Princess_R · Answer

Hi @KimC2,

You’ve clearly spent a lot of time trying to figure this out. If you’ve checked your reporting phase and it’s still on Phase 1, sadly your best move now is to reach out to your payroll advisor for help. The closure of STP Phase 1 was posted on this link.

Cheers,

Princess