Invoice Emails being rejected by a few of our Client's server. What can I do ? Are the addresses ...

Question

being blacklisted by MYOB ?  Please help.

Hi Myob assistance,

I have a problem with a few Clients not receiving our Emailed Invoices (direct from Myob) and we then receive a notification email to advise our Email has been rejected.  One client had their IT team have a look and advised it is nothing their end. Please Help !   We have MYOB Accountright

nahaccounts · Answer

Thank you so much!

Please add "internode.on.net" to your list.

Mike_MYOB · Answer

Hi @nahaccounts  - we are looking into this now
Sorry for the frustration

Rejected emails - 04/11 | MYOB Community

nahaccounts · Answer

I'm having this same issue, its only started since we setup the myob online payments, so the body of the invoice now contains links etc.

I contacted support, they said its our IT issue, but its not, not is it a client IT issue, i've checked with some. Can someone please sort this out, its clearly an issue for alot of users.