I can not log in to my files says date or time on my computer is incorrect it is not I have checked

Question

Hi Guys

I am loading AccountRight onto my AWS workspace running on Server 2022

It loads up fine, allows me to enter my company details and then prompts with an incorrect date or time

I have checked the settings recommended (see below)

Restarted both the Workspace and the  AWS Workspace and getting the same result.

Is there a fix or something I can correct to get AccountRight operational?

MYOB.pdf

IMG_5994.png

KMOFFITT · Answer

Running current update and have contacted support

Earl_HD · Answer

Hi @KMOFFITT,

Thanks for the detailed post and screenshots. Could you please check that you’re not using an old version, as signing in with it will cause this error. Please use a current version and sign in.

If it still doesn’t work, our team can check your Windows PC and help you fix it. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl