Please refer to attached image and fix ASAP.
Hi @RexM,
Oh no, that doesn't sound fun at all. Sorry you had that experience trying to get through to us. That "something went wrong" message in Pay Super can sometimes mean there's a deeper issue that needs a proper look. If calling us didn't do the trick, you've got a couple of other ways to reach us. You can reach our support team through our virtual assistant, MOCA, or you can also submit a case via My Account. They might need to double check things on your file or even run a quick script to fix it.
Regards,
Sai
Could MYOB support reply urgently please? I've tried to call as well but after waiting for a long time, the line just went silent.
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