STP Error Lump Sum

Question

* I processed and reported a payrun with 2 employees where in error I reported BackPay as Lump Sum E 26 - and received the Error:
* Lump Sum Financial Year is invalid
* (ATO error code: CMN.ATO.PAYEVNTEMP.000372)
* I have since reversed these payruns and reprocessed as normal backpay. I have then done an update event. Neither of the employees reflect the Lump Sum E 26 any longer and it has been moved to the normal backpay.
* But the error continues to show up in every single payrun that I do that has these 2 employees are in
* How do I get rid of this error?

Isaiah_C · Answer

Hi @NTHeli,

That error would definitely do your head in, so good on you for digging into it. We actually have a similar post that covers this same STP Lump Sum issue that might help you sort it out. Here's the link: ATO error code: CMN.ATO.PAYEVNTEMP.000372 | MYOB Community.

If you're still getting the same error after trying that, just jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account, and the team can dig deeper with you.

Regards,

Sai