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Bank Feeds Delay & Old Transactions Appearing

Romina_S

We seem to have a couple of clients having issues with no bank feeds transactions from yesterdaty 17/11 appearing but also have noticed old transactions that they have already allocated appearign again

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Accepted answers

Will_H

Hi @Romina_S / @DmitryDevineCo ,

As you've posted in the Customer area of the forum, rather than in the Exo Business Partner area, you've received a response from our MYOB Business/MYOB AccountRight team.

There's a post relating specifically to Exo Business partners here:
Bank Feeds query - old transactions | MYOB Community

We're in process of updating this article which has End User instructions for Hiding Bank Feed transactions to include some further information :

MYOB Exo Business Help Centre - Duplicate bank feed transactions

If you are an end user of Exo Business, not a channel partner, please refer to the help center link above.

All comments

Will_H

We're in process of updating this article which has End User instructions for Hiding Bank Feed transactions to include some further information :

MYOB Exo Business Help Centre - Duplicate bank feed transactions

If you are an end user of Exo Business, not a channel partner, please refer to the help center link above.

Romina_S

Hi @Isaiah_C

This is for MYOB Exo Business, thanks.

DmitryDevineCo

What about MYOB Exo Business having same issue?

Isaiah_C

Hi @Romina_S,

Sounds like the bank feeds are having a little moment. Some transactions not showing and old ones popping back up can definitely throw things off. We've got a post that runs through what might be causing those old transactions to reappear, so I'll pop that here: Bank Feed is showing very old transactions MYOB AccountRight how to remove.

And for missing bank transactions, you can also check out this link for more info: Missing bank feed transactions.

Regards,

Sai

DmitryDevineCo

Same issue today for multiple companies of our NZ client pulling old reconciled data for last 3 months. Have submitted a high priority ticket. Yesterday all was OK. A week ago there was a missing days issue which seemed to resolve itself few days later.