My In Tray says it is Loading for a long time & then says empty when I know that there are invoices in there. The main screen shows an error as well.
I had the same issue, all uploaded invoices and supporting documents were gone, and I couldn't open any invoices. Now it seems all right.
UPDATE: IT LOOKS LIKE IT'S WORKING ‼️
I really can't get an answer ... 😂
Spoke to a support team member, all she could say is they are working on it. No idea of ETA when it will be functioning again. Just go do something else while waiting, get a coffee and chill if you really have nothing else to do 🤣
I just got my uploads to open - BUT THEY ARE ALL GONE.
I was having problems opening Invoices from suppliers too. But it comes back and goes.
Thanks everyone, glad it's not just me. I've shutdown my whole computer and restarted & still it exists.
Let's hope Richard1052 cant get an answer.
Looks like they know about the problem. This is link to the status:
https://status.myob.com/
Hi,
I'm currently placed in a call queue and have no idea of the wait time. An AI voice is telling they are aware of an issue with invoicing customers but not about accessing invoices from your suppliers (which is what I'm trying to access).
While waiting, I tried their online chatbot and eventually asked to chat to a team member and this is what I got:
Will post if I get a response.
Me too.
Does anyone know how to bring it to MYOB attention!!!!
I'm using MYOB Business and I can't access my bills. This is the message I get instead:
Mine not loading either
Mine as well…. it is not loading
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