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STP reporting on Super for Contractors

BronJay2025

I've read in the community chat that MYOB AR doesn't support lodgement via STP of super for contractors, has there been any product update or improvement on this recently?

The current process is just to lodge and pay the super directly with the contractor's super fund, and no STP lodgement?

Thanks

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Accepted answers

Princess_R

Hi BronJay2025,

You’re right, there isn’t a dedicated “Contractor” employment/income type in STP (if that’s what you meant), so you can’t lodge contractor-only super via STP at the moment. The workaround is to add the contractor as an employee, set wages/earnings to $0 for the pay run, and just process the super contribution. This post covers this exact scenario (paying super for contractors) with tips from other users. And if you’d like this feature, please add it to our Ideas Exchange so others can vote and to get it on our devs’ priority list.

Cheers,

Princess

All comments

Princess_R

Hi @CynK,

Thanks for checking the guide shared in the previous reply. Setting up contractors isn’t always easy, so I can see why this would be worrying. The way the STP submission is changing, along with the void pay slips being created, definitely isn’t the experience we want you to have.

To help put your mind at ease, you can check your payroll reports to double check that the correct amounts and transactions have been recorded in MYOB. If you do spot anything that doesn’t look right, the next step would be to reach out to our payroll team. As this needs a closer look at your specific file, they’ll be able to investigate further and review your payroll reports with you. You can reach them by phone or through live chat via our virtual assistant, MOCA.

Cheers,

Princess

CynK

I have set up our 5 contractors as outlined in the guide, and double checked settings, then got the company accountant to verify I had set up our contractors as employees, as per the guide. I have 10 award employees as well, so a payroll list of 15 in total. When I process (seperately to normal payroll) the SCG for contractors, my STP is rejected in the Payroll Reporting Centre each time, I re-submit in the centre and the 5 contractors I am declaring for, changes to 15 and automatically accepts. I then go back to MYOB to find there are 2 void payslips for each of my award employees even though they were never selected in the process. I then have to open each payslip and mark it as already sent to make then disappear. I am so worried that this is causing data errors in MYOB I am about to suggest to my employer that we use a different payroll system independant of MYOB. I can't be awake worrying about this at 2am, anymore. The ATO leniancy on this ends in a week.

Princess_R

Hi @Leoredcat,

It’s really tough dealing with something like this for weeks when you’ve only had limited time to work on it, so it’s completely understandable that you’re feeling frustrated. We’re currently seeing higher demand than usual, which is leading to longer wait times, but the team is working hard to bring those down.

With error CMN.ATO.PAYEVNTEMP.000272, it usually happens when a contractor’s employment basis isn’t set correctly. A common fix is to process a separate pay just for contractors, then make sure their employment basis is set to Other - Not Reported and their income type is set to Labour Hire, as outlined in this guide.

Cheers,

Princess

Leoredcat

Hi Guys,

I note this is a 6 month old query, but I can find anything later which helps.

I am having this issue and have set the sub contractors up with an employee card and used Labor Hire and Other - Not Reported but am still getting an error code of CMN.ATO.PAYEVNTEMP.000272. I have a priority subscription which is totally useless if they wont answer their **bleep** phones.

Hopefully someone on here can help me - I only work on a Monday have been trying to get help for weeks in the lead up to the new weekly payday super rules

Many thanks

Leoredcat

Princess_R

Hi BronJay2025,

Cheers,

Princess