CHANGE AUTHORISATION CODE FOR PAY SUPER TO EMAIL

Question

Good Afternoon

When I am overseas and I am not using my mobile phone, how do I approve Superannuation Guarantee payments without using text to mobile authorisation.  Can it be changed to an email address?

Thanks for your help

Earl_HD · Answer

Hi @SharonK,

My apologies. As a workaround, you can set up an additional authoriser before you go overseas.

Regards,
Earl

SharonK · Answer

Hi Earl

Thank you for your quick reply.  Can you please offer another solution?  I am sure I am not the only person who would need a work around, especially when business have to pay weekly into superfunds going forward.

Look forward to your answer, thanks,

Earl_HD · Answer

Hi @SharonK,

Thanks for your question. You cannot approve Superannuation Guarantee payments via email, SMS to a mobile is required for authorisation. There is currently no option to have the authorisation code sent to an email address instead of a mobile phone.

Regards,
Earl