Hi, I am trying to set up superannuation payments, but it won't accept my address and it's not listed on the pop up so I can't go any further.
Hi @Vadar,
Yep, there is an address step in Pay Super, but it only accepts suburbs from a fixed list, which is why yours keeps dropping out.
For now, just pick a nearby suburb with the same postcode so you can finish the setup; it won’t affect how your super is paid at all. At our end, we can have your actual suburb/postcode added to that list, so next time you go into Pay Supe,r you’ll be able to use your real address without hitting this issue again.
Regards,Genreve
Have picked up a district close by with same postcode, no suburbs where I live and it will be changed by your end, and I don't have to do anything else??
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